How do I manually configure Outlook for my Exchange Hosting account?

The following article explains how to manually configure Outlook to connect to your Exchange Hosting account. Although you can use http://exchangehosting.safesecureweb.com to access the Outlook Web interface, the exchange server is specified using an alternate address that must be configured in the hosts file on your local machine.

If you have Microsoft Business Contact Manager for Outlook 2003 installed and are having difficulties configuring Outlook for your Exchange account, you will need to create two Exchange profiles.

Note: If you are not familiar with updating the hosts file on your local machine, we strongly recommend using the automated Outlook profile setup process found here.

To update the hosts file, please follow these steps:

1. Contact support to retrieve the name and IP address of the mail server your Exchange Mailbox resides on.
2. Double click My Computer.
3. Navigate to the hosts files, typically located in c:\windows\system32\drivers\etc\. If you do not have access to this folder, you will need to contact your IT department and request they make the change on your computer.
4. Open the hosts file in Notepad.
5. Create a new entry at the end of the file that looks like the following:
   <ip address> <server name>
   <ip address> <server name>.mail.lan
6. Save and exit this file.

To configure Outlook, please follow these steps:

1. In Outlook, go to the Tools menu and click on Email Accounts.
2. Select Add a new email account and then click Next.
3. Select Microsoft Exchange Server and then click Next.
4. Enter your email information:
   • Microsoft Exchange Server: <server name>.mail.lan
   • User Name: the full email address used to log into the Webmail interface
   
5. Click More Settings.
6. On the Connection tab, check Connect to my Exchange mailbox using HTTP.
7. Click Exchange Proxy Settings.
8. Do the following:
   • In the first box, enter exchangehosting.safesecureweb.com
   • Check Connect using SSL only
   • Check Mutually authenticate the session when connecting with SSL
   • Enter msstd:exchangehosting.safesecureweb.com
   • Check On fast networks, connect using HTTP first, then connect using TCP/IP
   • Check On slow networks, connect using HTTP first, then connect using TCP/IP
   • Under Proxy authentication settings, select Basic Authentication
   
9. Click OK twice.
10. Click Next.
11. Click Finish.