PACK MIVA DATA

How do I pack the MIVA Merchant data files?

The following article explains how to pack the data files of a MIVA Merchant store. Packing the data files maintains a store and allows it to run smoothly by compacting and reorganizing the data files used to ensure optimal performance. It is recommended to pack the data files at least twice a week and to have the store in Maintenance Mode at the time of the pack.

Note: Placing the store in Maintenance Mode will prevent customers from viewing the store and placing orders while the files are packed. It is recommended to place the store in Maintenance Mode during off peak hours.

To place the store in Maintenance Mode, please follow these steps:

  1. Log into the MIVA Merchant Admin section located at http://store.domainname.com/merchant2/admin.mvc. If this address does not work, you may need to use http://domainname.com/merchant2/admin.mvc. Older MIVA Merchant stores were configured with this address..
  2. Expand the Stores menu.
  3. Click on the Store Name.
  4. Click Maintenance Mode from the menu.
  5. Select Offline and set a specific time for your store to go offline.
  6. You may enter a Warning Message and a Maintenance Message that will be displayed when a customer attempts to view your store.
  7. Click Update.

To pack the data files, please follow these steps:

  1. Log into the MIVA Merchant Admin section located at http://store.domainname.com/merchant2/admin.mvc. If this address does not work, you may need to use http://domainname.com/merchant2/admin.mvc. Older MIVA Merchant stores were configured with this address..
  2. Expand the Utilities menu.
  3. Click Pack Data Files.

To put the store back online, please follow these steps:

  1. Log into the MIVA Merchant Admin section located at http://store.domainname.com/merchant2/admin.mvc. If this address does not work, you may need to use http://domainname.com/merchant2/admin.mvc. Older MIVA Merchant stores were configured with this address..
  2. Expand the Stores menu.
  3. Click on the Store Name.
  4. Click Maintenance Mode from the menu.
  5. Select Store Online.
  6. Click Update.
 

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