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PERFORM ERROR CHECK

How do I perform error checking for my account?

Please note: This support article is a guide for our Linux users only.

The following article explains how to perform error checking for your account. When connecting through an SSH connection you are granted access to the error logs for the website. These logs contain error messages that can be used to help troubleshoot your website.

To perform error checking, please follow these steps:

  1. Log into your Linux web server via Secure Shell.
  2. Change into the logs folder using the following command: cd logs
  3. To view the last 20 lines of the error log file use the following command: tail domain.com_error_log_date
    • domain.com: enter your domain name
    • date: enter todays date
  4. To view the log file in real time use the following command: tail -f domain.com_error_log_date
    • domain.com: enter your domain name
    • date: enter todays date

The above steps will display the contents of the error logs. You should be able to review this information to determine the nature of the error you are receiving.