How do I create and manage FTP users?

Please note: This support article is a guide for our Linux users only.
The following article explains how to create and manage FTP users for a Linux hosting account.

To manage your FTP user(s), please follow these steps:

  1. Open a browser window and go to
  2. Click on Control Panel Login.
  3. Log into the Control Panel as one of the following:
    • Account Administrator and select the appropriate domain
    • Technical Contact for the domain
  4. Click on Website Administration and select FTP Manager.
  5. Enter the necessary information:
    • Username: enter the FTP username
    • Password: enter the FTP password
    • Path: enter the path including /vservers/username

  6. Click Create User.
  7. Click OK.

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