How do I enable Spam filters for my email account in SmarterMail?

The following article explains how to enable Spam filtering for your mail account. SmarterMail includes many advanced anti-Spam measures that help keep out unwanted junk mail. There are three levels of Spam probability: low, medium and high. Customizing Spam settings flags certain messages for their level of Spam probability. The flagged messages are then handled according to specified actions for each level.

To set a Spam filter for incoming email messages, please follow these steps:

  1. Open a browser window and go to one of the following URLs:
    • (this address is provided in the setup email)
  2. Login using your email address and password.
  3. From the top menu bar, click Settings.
  4. From the left side bar, expand My Settings.
  5. Expand Filtering and click Spam Filtering.
  6. Select the radial button Override Spam settings for this account.
  7. On the Actions tab, for each Spam level (Low, Medium, and High), choose the Weight and Action for an e-mail. If you choose to add text to the subject line of messages, enter it in the text box below the action drop down menu. The actions are defined as:
    • No Action: nothing is done to the email message
    • Delete Message: the email message is immediately deleted
    • Move to Junk E-Mail folder: the email message is moved to the junk email folder (a default folder created by SmarterMail)
    • Add text to subject line: additional text can be added to the subject line of the email message
  8. On the Trusted Senders tab, enter the email address(es) that will not be checked by the Spam filter.
  9. Click Save.

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